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Frequently asked
How long does the approval process take?
The typical approval process takes 1-2 business days. You'll receive an email notification once your account has been approved.
What file formats are supported?
Launchstack supports PDFs, DOCX, MD, images, audio (MP3/WAV/M4A), video (MP4/MOV), and most structured formats (CSV, JSON, XLSX). Media is automatically transcribed, images are OCR’d.
How secure are my documents?
Self-hosted deployments keep every byte on your infrastructure — nothing leaves your environment except LLM calls you explicitly enable.
Can I change my employee invite code?
Yes, you can rotate your invite code through your account settings once your account is approved.
How do I add multiple employees?
As an employer, you can manage employees through the Employee Management dashboard. Each employee signs up with your company code.